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RANSOM_BLACKHEART.THDBCAI

May 04, 2018
 Analysis by: Michael Jhon Ofiaza
 PLATFORM:

Windows

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:
 INFORMATION EXPOSURE:

  • Threat Type: Ransomware

  • Destructiveness: No

  • Encrypted: No

  • In the wild: Yes

  OVERVIEW

Infection Channel:

Dropped by other malware


This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It encrypts files with specific file extensions. It encrypts files found in specific folders. It drops files as ransom note.

  TECHNICAL DETAILS

File Size:

18,432 bytes

File Type:

EXE

Memory Resident:

No

Initial Samples Received Date:

14 Apr 2018

Payload:

Encrypts files,

Arrival Details

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Ransomware adds the following processes:

  • cmd.exe /c vssadmin.exe delete shadows /all /quiet

Ransomware Routine

This Ransomware encrypts files with the following extensions:

  • .7zip
  • .CF
  • .CFL
  • .CFU
  • .DT
  • .PDF
  • .accdb
  • .asp
  • .aspx
  • .backup
  • .cd
  • .cdr
  • .cer
  • .csv
  • .dbf
  • .doc
  • .docx
  • .dwg
  • .efd
  • .elf
  • .epf
  • .erf
  • .exe
  • .geo
  • .grs
  • .html
  • .ini
  • .jpeg
  • .jpg
  • .lgf
  • .lgp
  • .log
  • .mdb
  • .mdb
  • .mft
  • .mp3
  • .mxl
  • .odt
  • .pff
  • .php
  • .png
  • .ppt
  • .pptx
  • .psd
  • .rar
  • .rtf
  • .sln
  • .sql
  • .sqlite
  • .st
  • .tiff
  • .txt
  • .vrp
  • .xls
  • .xlsx
  • .xml
  • .zip
  • 1cd

It encrypts files found in the following folders:

  • %Desktop%
  • %User Profile%\Documents
  • %User Profile%\Music
  • %AppDataLocal%\Microsoft\Windows\History
  • %User Profile%\Downloads
  • %User Profile%\Pictures
  • %User Profile%\Videos
  • %User Profile%
  • %User Profile%\Favorites
  • %Program Data%
  • %System Root%\Users
  • %System Root% drive (top-most folder only)
  • All drives except %System Root%, including its subfolders

(Note: %Desktop% is the desktop folder, where it usually is C:\Documents and Settings\{user name}\Desktop in Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\Desktop in Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.. %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.. %AppDataLocal% is the Application Data folder found in Local Settings, where it is usually C:\Documents and Settings\{user name}\Local Settings\Application Data on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Local on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.. %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.)

It appends the following extension to the file name of the encrypted files:

  • .SF

It drops the following file(s) as ransom note:

  • {All Drives}:\READ ME.txt
  • %Desktop%\READ ME.txt

(Note: %Desktop% is the desktop folder, where it usually is C:\Documents and Settings\{user name}\Desktop in Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\Desktop in Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)

It leaves text files that serve as ransom notes containing the following text:

NOTES:

Displays the following after encryption:

  SOLUTION

Minimum Scan Engine:

9.850

FIRST VSAPI PATTERN FILE:

14.230.02

FIRST VSAPI PATTERN DATE:

04 May 2018

VSAPI OPR PATTERN File:

14.231.00

VSAPI OPR PATTERN Date:

05 May 2018

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 3

Identify and terminate files detected as RANSOM_BLACKHEART.THDBCAI

[ Learn More ]
  1. Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
  2. If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
  3. If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 4

Search and delete these files

[ Learn More ]
There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.  
  • {All Drives}:\READ ME.txt
  • %Desktop%\READ ME.txt

Step 5

Scan your computer with your Trend Micro product to delete files detected as RANSOM_BLACKHEART.THDBCAI. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:

Step 6

Restore encrypted files from backup.

NOTES:

Solution:

Enabling Volume Shadow Service

1. Run command prompt (cmd.exe) as administrator.

2. Enable Volume Shadow Service by typing the following command:

net start vss


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