PUA.Win64.OpenCandy.AA

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC.
3. View the list of all running programs. To do this:
   • For Windows 7 and Server 2008 (R2) users, click the Processes tab.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, click the Details tab.
4. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
5. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
6. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
7. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
8. Close Task Manager.

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2) users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>RestartManager
3. Still in the left panel, locate and delete the key:
   Session0000
4. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT
5. Still in the left panel, locate and delete the key:
   .cbr
6. Again Still in the left panel, locate and delete the key:
   .cbz
7. Again Still in the left panel, locate and delete the key:
   .cbt
8. Again Still in the left panel, locate and delete the key:
   .cb7
9. Again Still in the left panel, locate and delete the key:
   CDISPSHELL
10. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>CDISPSHELL
11. Still in the left panel, locate and delete the key:
    DefaultIcon
12. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>CDISPSHELL>shell>open
13. Still in the left panel, locate and delete the key:
    command
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Uninstall
15. Still in the left panel, locate and delete the key:
    CDisplayEx_is1
16. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>CLSID
17. Still in the left panel, locate and delete the key:
    {EF7605D6-C512-4F90-827B-5DE32DAB94F7}
18. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>CLSID>{EF7605D6-C512-4F90-827B-5DE32DAB94F7}
19. Still in the left panel, locate and delete the key:
    InprocServer32
20. Again Still in the left panel, locate and delete the key:
    CDispShell.CDISPSHELL
21. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>CDispShell.CDISPSHELL
22. Still in the left panel, locate and delete the key:
    Clsid
23. Again Still in the left panel, locate and delete the key:
    ProgID
24. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>.cbr>shellex
25. Still in the left panel, locate and delete the key:
    {BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
26. Again Still in the left panel, locate and delete the key:
    {E357FCCD-A995-4576-B01F-234630154E96}
27. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>.cbz>shellex
28. Still in the left panel, locate and delete the key:
    {BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
29. Again Still in the left panel, locate and delete the key:
    {E357FCCD-A995-4576-B01F-234630154E96}
30. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>.cbt>shellex
31. Still in the left panel, locate and delete the key:
    {BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
32. Again Still in the left panel, locate and delete the key:
    {E357FCCD-A995-4576-B01F-234630154E96}
33. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>.cb7>shellex
34. Still in the left panel, locate and delete the key:
    {BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
35. Again Still in the left panel, locate and delete the key:
    {E357FCCD-A995-4576-B01F-234630154E96}
36. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>CDisplayEx
37. Still in the left panel, locate and delete the key:
    History
38. Again Still in the left panel, locate and delete the key:
    Comics
39. Again Still in the left panel, locate and delete the key:
    Options
40. Again Still in the left panel, locate and delete the key:
    Shortcuts
41. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2) users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>RestartManager>Session0000
3. In the right panel, locate and delete the entry:
   Owner = "\x88\x0b\x00\x00\x04\x1bb\xa1W+\xd5\x01"
4. Again In the right panel, locate and delete the entry:
   SessionHash = "{random characters}"
5. Again In the right panel, locate and delete the entry:
   Sequence = "1"
6. Again In the right panel, locate and delete the entry:
   RegFiles0000 = "\x00\x00\x00\x00\x00\x00C"
7. Again In the right panel, locate and delete the entry:
   RegFilesHash = "{random characters}"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbr
9. In the right panel, locate and delete the entry:
   (Default) = "CDISPSHELL"
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbz
11. In the right panel, locate and delete the entry:
    (Default) = "CDISPSHELL"
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbt
13. In the right panel, locate and delete the entry:
    (Default) = "CDISPSHELL"
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cb7
15. In the right panel, locate and delete the entry:
    (Default) = "CDISPSHELL"
16. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CDISPSHELL
17. In the right panel, locate and delete the entry:
    (Default) = "Comic archive"
18. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CDISPSHELL>DefaultIcon
19. In the right panel, locate and delete the entry:
    (Default) = "%System Root%\Program Files\CDisplayEx\CDisplayEx.exe,0"
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CDISPSHELL>shell>open>command
21. In the right panel, locate and delete the entry:
    (Default) = "%System Root%\Program Files\CDisplayEx\CDisplayEx.exe %1"
22. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>CDisplayEx_is1
23. In the right panel, locate and delete the entry:
    Inno Setup: Setup Version = "5.5.5 (u)"
24. Again In the right panel, locate and delete the entry:
    Inno Setup: App Path = "%System Root%\Program Files\CDisplayEx"
25. Again In the right panel, locate and delete the entry:
    InstallLocation = "%System Root%\Program Files\CDisplayEx"
26. Again In the right panel, locate and delete the entry:
    Inno Setup: Icon Group = "CDisplayEx"
27. Again In the right panel, locate and delete the entry:
    Inno Setup: User = "Administrator"
28. Again In the right panel, locate and delete the entry:
    Inno Setup: Setup Type = "full"
29. Again In the right panel, locate and delete the entry:
    Inno Setup: Selected Components = "{random characters}"
30. Again In the right panel, locate and delete the entry:
    Inno Setup: Deselected Components = "pdf\assoc"
31. Again In the right panel, locate and delete the entry:
    Inno Setup: Selected Tasks = "desktopicon,quicklaunchicon"
32. Again In the right panel, locate and delete the entry:
    Inno Setup: Deselected Tasks = ""
33. Again In the right panel, locate and delete the entry:
    Inno Setup: Language = "default"
34. Again In the right panel, locate and delete the entry:
    DisplayName = "CDisplayEx 1.10.33"
35. Again In the right panel, locate and delete the entry:
    DisplayIcon = "%System Root%\Program Files\CDisplayEx\cdisplayex.exe"
36. Again In the right panel, locate and delete the entry:
    UninstallString = "%System Root%\Program Files\CDisplayEx\unins000.exe"
37. Again In the right panel, locate and delete the entry:
    QuietUninstallString = "%System Root%\Program Files\CDisplayEx\unins000.exe /SILENT"
38. Again In the right panel, locate and delete the entry:
    Publisher = "Progdigy Software S.A.R.L."
39. Again In the right panel, locate and delete the entry:
    URLInfoAbout = "https://www.{BLOCKED}ayex.com"
40. Again In the right panel, locate and delete the entry:
    NoModify = "1"
41. Again In the right panel, locate and delete the entry:
    NoRepair = "1"
42. Again In the right panel, locate and delete the entry:
    InstallDate = "20190625"
43. Again In the right panel, locate and delete the entry:
    EstimatedSize = "20569"
44. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{EF7605D6-C512-4F90-827B-5DE32DAB94F7}
45. In the right panel, locate and delete the entry:
    (Default) = ""
46. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{EF7605D6-C512-4F90-827B-5DE32DAB94F7}>InprocServer32
47. In the right panel, locate and delete the entry:
    (Default) = "%System Root%\PROGRA~1\CDISPL~1\CDISPS~1.DLL"
48. Again In the right panel, locate and delete the entry:
    ThreadingModel = "Apartment"
49. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CDispShell.CDISPSHELL
50. In the right panel, locate and delete the entry:
    (Default) = ""
51. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CDispShell.CDISPSHELL>Clsid
52. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
53. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{EF7605D6-C512-4F90-827B-5DE32DAB94F7}>ProgID
54. In the right panel, locate and delete the entry:
    (Default) = "CDispShell.CDISPSHELL"
55. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbr>shellex>{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
56. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
57. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbr>shellex>{E357FCCD-A995-4576-B01F-234630154E96}
58. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
59. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbz>shellex>{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
60. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
61. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbz>shellex>{E357FCCD-A995-4576-B01F-234630154E96}
62. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
63. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbt>shellex>{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
64. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
65. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cbt>shellex>{E357FCCD-A995-4576-B01F-234630154E96}
66. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
67. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cb7>shellex>{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
68. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
69. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.cb7>shellex>{E357FCCD-A995-4576-B01F-234630154E96}
70. In the right panel, locate and delete the entry:
    (Default) = "{EF7605D6-C512-4F90-827B-5DE32DAB94F7}"
71. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Shell Extensions>Approved
72. In the right panel, locate and delete the entry:
    {EF7605D6-C512-4F90-827B-5DE32DAB94F7} = "CDISPSHELL Extension"
73. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer
74. In the right panel, locate and delete the entry:
    GlobalAssocChangedCounter = "41"
75. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>CDisplayEx>History
76. In the right panel, locate and delete the entry:
    (Default) = "0"
77. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>CDisplayEx>Comics
78. In the right panel, locate and delete the entry:
    lastclean = "\x00\x00\x00\x00 O\xe5@"
79. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %System Root%\Program Files\CDisplayEx\is-GQU1C.tmp
   • %System Root%\Program Files\CDisplayEx\is-N0GCH.tmp
   • %System Root%\Program Files\CDisplayEx\is-P6NCK.tmp
   • %System Root%\Program Files\CDisplayEx\el_gr.mo
   • %System Root%\Program Files\CDisplayEx\avutil-52.dll
   • %System Root%\Program Files\CDisplayEx\msvcp100.dll
   • %System Root%\Program Files\CDisplayEx\is-40AJH.tmp
   • %System Root%\Program Files\CDisplayEx\is-76E64.tmp
   • %System Root%\Program Files\CDisplayEx\nl_nl.mo
   • %System Root%\Program Files\CDisplayEx\pdfreader.exe
   • %System Root%\Program Files\CDisplayEx\vi_vn.mo
   • %System Root%\Program Files\CDisplayEx\is-RLPP2.tmp
   • %System Root%\Program Files\CDisplayEx\pdf.dll
   • %System Root%\Program Files\CDisplayEx\is-NLTJG.tmp
   • %System Root%\Program Files\CDisplayEx\is-A9D9I.tmp
   • %System Root%\Program Files\CDisplayEx\is-ON7I9.tmp
   • %Desktop%\CDisplayEx.lnk
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CDisplayEx\CDisplayEx.lnk
   • %System Root%\Program Files\CDisplayEx\is-RRF3S.tmp
   • %System Root%\Program Files\CDisplayEx\is-VE51Q.tmp
   • %System Root%\Program Files\CDisplayEx\tr_TR.mo
   • %System Root%\Program Files\CDisplayEx\is-LD4PQ.tmp
   • %System Root%\Program Files\CDisplayEx\unins000.exe
   • %System Root%\Program Files\CDisplayEx\gl_ES.mo
   • %System Root%\Program Files\CDisplayEx\sl_si.mo
   • %Application Data%\Microsoft\Internet Explorer\Quick Launch\CDisplayEx.lnk
   • %User Temp%\is-TSRK9.tmp\cQTThnbVH.dll
   • %System Root%\Program Files\CDisplayEx\is-MQ8M2.tmp
   • %System Root%\Program Files\CDisplayEx\is-KOFM0.tmp
   • %System Root%\Program Files\CDisplayEx\msvcr100.dll
   • %System Root%\Program Files\CDisplayEx\uk_ua.mo
   • %System Root%\Program Files\CDisplayEx\CDisplayEx.exe
   • %System Root%\Program Files\CDisplayEx\is-HSG4G.tmp
   • %System Root%\Program Files\CDisplayEx\ca_ES.mo
   • %System Root%\Program Files\CDisplayEx\zh_cn.mo
   • %System Root%\Program Files\CDisplayEx\is-I02N4.tmp
   • %System Root%\Program Files\CDisplayEx\hu_hu.mo
   • %System Root%\Program Files\CDisplayEx\LeapCSharp.dll
   • %System Root%\Program Files\CDisplayEx\fr_FR.mo
   • %System Root%\Program Files\CDisplayEx\sv_SE.mo
   • %System Root%\Program Files\CDisplayEx\CDispShell.dll
   • %System Root%\Program Files\CDisplayEx\nb_NO.mo
   • %System Root%\Program Files\CDisplayEx\is-OOVP8.tmp
   • %System Root%\Program Files\CDisplayEx\is-I8E73.tmp
   • %System Root%\Program Files\CDisplayEx\ar_eg.mo
   • %System Root%\Program Files\CDisplayEx\bn_in.mo
   • %System Root%\Program Files\CDisplayEx\is-60CI1.tmp
   • %System Root%\Program Files\CDisplayEx\is-PF0ON.tmp
   • %System Root%\Program Files\CDisplayEx\is-J4FIT.tmp
   • %System Root%\Program Files\CDisplayEx\is-R1N76.tmp
   • %System Root%\Program Files\CDisplayEx\is-A1HS4.tmp
   • %System Root%\Program Files\CDisplayEx\is-3L58A.tmp
   • %System Root%\Program Files\CDisplayEx\is-KQLN7.tmp
   • %System Root%\Program Files\CDisplayEx\de_de.mo
   • %System Root%\Program Files\CDisplayEx\es_ES.mo
   • %System Root%\Program Files\CDisplayEx\is-F22SO.tmp
   • %System Root%\Program Files\CDisplayEx\pt_BR.mo
   • %User Temp%\is-TSRK9.tmp\_isetup\_shfoldr.dll
   • %System Root%\Program Files\CDisplayEx\is-PUAQI.tmp
   • %System Root%\Program Files\CDisplayEx\is-8MHIU.tmp
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CDisplayEx\Uninstall CDisplayEx.lnk
   • %System Root%\Program Files\CDisplayEx\release_notes.txt
   • %System Root%\Program Files\CDisplayEx\is-3U7QO.tmp
   • %System Root%\Program Files\CDisplayEx\pt_pt.mo
   • %System Root%\Program Files\CDisplayEx\ru_RU.mo
   • %System Root%\Program Files\CDisplayEx\ja_jp.mo
   • %System Root%\Program Files\CDisplayEx\pl_pl.mo
   • %System Root%\Program Files\CDisplayEx\fa_IR.mo
   • %System Root%\Program Files\CDisplayEx\libwebp.dll
   • %System Root%\Program Files\CDisplayEx\cs_cz.mo
   • %System Root%\Program Files\CDisplayEx\is-3TVVV.tmp
   • %System Root%\Program Files\CDisplayEx\libwebpdemux.dll
   • %System Root%\Program Files\CDisplayEx\is-CI7L0.tmp
   • %System Root%\Program Files\CDisplayEx\is-LRGAI.tmp
   • %System Root%\Program Files\CDisplayEx\is-0F94D.tmp
   • %System Root%\Program Files\CDisplayEx\it_IT.mo
   • %System Root%\Program Files\CDisplayEx\unins000.dat
   • %System Root%\Program Files\CDisplayEx\is-ICG2C.tmp
   • %System Root%\Program Files\CDisplayEx\swscale-2.dll
   • %System Root%\Program Files\CDisplayEx\Leap.dll
   • %System Root%\Program Files\CDisplayEx\is-7LI5U.tmp
   • %System Root%\Program Files\CDisplayEx\is-8OF54.tmp
   • %System Root%\Program Files\CDisplayEx\is-6Q2SM.tmp
   • %System Root%\Program Files\CDisplayEx\is-MMQ0K.tmp
   • %System Root%\Program Files\CDisplayEx\is-T1DE6.tmp
   • %System Root%\Program Files\CDisplayEx\is-85EAI.tmp
   • %System Root%\Program Files\CDisplayEx\is-VDVA1.tmp
   • %System Root%\Program Files\CDisplayEx\7z.dll
   • %System Root%\Program Files\CDisplayEx\da_DK.mo
   • %System Root%\Program Files\CDisplayEx\is-6PHKI.tmp
   • %System Root%\Program Files\CDisplayEx\zh_tw.mo
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).

To delete malware/grayware/spyware folders:

For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\CDisplayEx.madExcept
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CDisplayEx
   • %System Root%\Program Files\CDisplayEx
   • %User Temp%\is-TSRK9.tmp\_isetup
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %User Temp%\CDisplayEx.madExcept
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CDisplayEx
   • %System Root%\Program Files\CDisplayEx
   • %User Temp%\is-TSRK9.tmp\_isetup
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).