TROJ_INFOSTEAL.AO

September 07, 2013
 PLATFORM:

Windows 2000, Windows XP, Windows Server 2003

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:

  • Threat Type: Trojan

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW

This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

  TECHNICAL DETAILS

File Size:

148,480 bytes

File Type:

EXE

Memory Resident:

Yes

Initial Samples Received Date:

07 Sep 2013

Arrival Details

This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Trojan drops the following copies of itself into the affected system:

  • %Application Data%\pphxwebevvnhulc\jlyyvgbusac.exe

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It creates the following folders:

  • %Application Data%\pphxwebevvnhulc

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

Autostart Technique

This Trojan adds the following registry entries to enable its automatic execution at every system startup:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
Support Studio Spooler Visual Key = "%Application Data%\pphxwebevvnhulc\jlyyvgbusac.exe"

Dropping Routine

This Trojan drops the following files:

  • %Application Data%\pphxwebevvnhulc\jlyyvgbusac.jb
  • %Application Data%\pphxwebevvnhulc\cygsnepp.exe

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

This report is generated via an automated analysis system.

  SOLUTION

Minimum Scan Engine:

9.300

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Restart in Safe Mode

[ Learn More ]

Step 3

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • Support Studio Spooler Visual Key = "%Application Data%\pphxwebevvnhulc\jlyyvgbusac.exe"

Step 4

Search and delete these components

[ Learn More ]
There may be some components that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %Application Data%\pphxwebevvnhulc\jlyyvgbusac.jb
  • %Application Data%\pphxwebevvnhulc\cygsnepp.exe

Step 5

Search and delete this folder

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %Application Data%\pphxwebevvnhulc

Step 6

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TROJ_INFOSTEAL.AO. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.


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