TROJ_FAKEAV.UI


 ALIASES:

Trojan:Win32/Delf.DZ (Microsoft); Spy-Agent.df (McAfee); Trojan Horse (Symantec); Backdoor.Win32.Agent.tgi (Kaspersky); Trojan.Win32.Generic!BT (Sunbelt); Backdoor.Agent.ZYW (FSecure)

 PLATFORM:

Windows 2000, Windows XP, Windows Server 2003

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:

  • Threat Type: Trojan

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW

This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

  TECHNICAL DETAILS

File Size:

580,986 bytes

File Type:

EXE

Memory Resident:

Yes

Initial Samples Received Date:

20 Sep 2012

Arrival Details

This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Autostart Technique

This Trojan adds the following registry entries to enable its automatic execution at every system startup:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Run
Printer Driver = "%System%\PRINTDRV.EXE"

Other System Modifications

This Trojan adds the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\policies\
Explorer\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows NT\CurrentVersion\Image File Execution Options\
taskmgr.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows NT\CurrentVersion\Image File Execution Options\
regedit.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\
Microsoft\Windows\CurrentVersion\
Internet Settings

HKEY_LOCAL_MACHINE\Software\Policies\
Microsoft\Internet Explorer\Restrictions

It adds the following registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\policies\
Explorer\Run
PrinterSecurityLayer = "%Windows%\LSPRN.EXE"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows NT\CurrentVersion\Image File Execution Options\
taskmgr.exe
Debugger = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows NT\CurrentVersion\Image File Execution Options\
regedit.exe
Debugger = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\
Microsoft\Windows\CurrentVersion\
Internet Settings
Security_HKLM_only = "1"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Internet Explorer\Security
DisableSecuritySettingsCheck = "1"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings
DisableImprovedZoneCheck = "1"

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\
Microsoft\Internet Explorer\Restrictions
NoPopupManagement = "1"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
2301 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
2105 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
2104 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
180A = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
120A = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1209 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1208 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
2301 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
2105 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
2104 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
180A = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
120A = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1209 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1208 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
2301 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
2105 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
2104 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
180A = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
120A = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1209 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1208 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings
ZonesSecurityUpgradeDone = "0"

It modifies the following registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
2300 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
2200 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
2102 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
2101 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
2000 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1A10 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1A06 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1A05 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1A03 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1A02 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1809 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1805 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1804 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1609 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1608 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1607 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1605 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1407 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1406 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1405 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1402 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1400 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1206 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1201 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1200 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1004 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1001 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
Flags = "2"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
2300 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
2200 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
2102 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
2101 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
2000 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1A10 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1A06 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1A05 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1A03 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1A02 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1809 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1805 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1804 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1609 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1608 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1607 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1605 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1407 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1406 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1405 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1402 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1400 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1206 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1201 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1200 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1004 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1001 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
Flags = "2"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
2300 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
2200 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
2102 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
2101 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
2000 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1A10 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1A06 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1A05 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1A03 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1A02 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1809 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1805 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1804 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1609 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1608 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1607 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1605 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1407 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1406 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1405 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1402 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1400 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1206 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1201 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1200 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1004 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1001 = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
Flags = "2"

(Note: The default value data of the said registry entry is 21.)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Internet Explorer\Main\FeatureControl\
FEATURE_LOCALMACHINE_LOCKDOWN
iexplore.exe = "0"

(Note: The default value data of the said registry entry is 1.)

Dropping Routine

This Trojan drops the following files:

  • %System%\39upd.dll
  • %System%\PRINTDRV.EXE
  • %Windows%\shapi32.dll
  • %System%\divxdrv32.exe
  • %Windows%\LSPRN.EXE

(Note: %System% is the Windows system folder, which is usually C:\Windows\System on Windows 98 and ME, C:\WINNT\System32 on Windows NT and 2000, or C:\Windows\System32 on Windows XP and Server 2003.. %Windows% is the Windows folder, which is usually C:\Windows or C:\WINNT.)

This report is generated via an automated analysis system.

  SOLUTION

Minimum Scan Engine:

9.200

Step 1

For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.

Step 2

Restart in Safe Mode

[ Learn More ]

Step 3

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
    • Run
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
    • taskmgr.exe
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
    • regedit.exe
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion
    • Internet Settings
  • In HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer
    • Restrictions

Step 4

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    • Printer Driver = "%System%\PRINTDRV.EXE"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run
    • PrinterSecurityLayer = "%Windows%\LSPRN.EXE"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\taskmgr.exe
    • Debugger = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\regedit.exe
    • Debugger = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings
    • Security_HKLM_only = "1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Security
    • DisableSecuritySettingsCheck = "1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
    • DisableImprovedZoneCheck = "1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Restrictions
    • NoPopupManagement = "1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 2301 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 2105 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 2104 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 180A = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 120A = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 1209 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 1208 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 2301 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 2105 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 2104 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 180A = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 120A = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1209 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1208 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 2301 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 2105 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 2104 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 180A = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 120A = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1209 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1208 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
    • ZonesSecurityUpgradeDone = "0"

Step 5

Restore this modified registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 2300 = "0"
      To: 2300 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 2200 = "0"
      To: 2200 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 2102 = "0"
      To: 2102 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 2101 = "0"
      To: 2101 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 2000 = "0"
      To: 2000 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1A10 = "0"
      To: 1A10 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1A06 = "0"
      To: 1A06 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1A05 = "0"
      To: 1A05 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1A03 = "0"
      To: 1A03 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1A02 = "0"
      To: 1A02 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 1809 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1805 = "0"
      To: 1805 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1804 = "0"
      To: 1804 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1609 = "0"
      To: 1609 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1608 = "0"
      To: 1608 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1607 = "0"
      To: 1607 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • 1605 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1407 = "0"
      To: 1407 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1406 = "0"
      To: 1406 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1405 = "0"
      To: 1405 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1402 = "0"
      To: 1402 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1400 = "0"
      To: 1400 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1206 = "0"
      To: 1206 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1201 = "0"
      To: 1201 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1200 = "0"
      To: 1200 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1004 = "0"
      To: 1004 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: 1001 = "0"
      To: 1001 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4
    • From: Flags = "2"
      To: Flags = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 2300 = "0"
      To: 2300 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 2200 = "0"
      To: 2200 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 2102 = "0"
      To: 2102 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 2101 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 2000 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1A10 = "0"
      To: 1A10 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1A06 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1A05 = "0"
      To: 1A05 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1A03 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1A02 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1809 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1805 = "0"
      To: 1805 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1804 = "0"
      To: 1804 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1609 = "0"
      To: 1609 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1608 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1607 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1605 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1407 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1406 = "0"
      To: 1406 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1405 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1402 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1400 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1206 = "0"
      To: 1206 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1201 = "0"
      To: 1201 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • 1200 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1004 = "0"
      To: 1004 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: 1001 = "0"
      To: 1001 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • From: Flags = "2"
      To: Flags = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • From: 2300 = "0"
      To: 2300 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 2200 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 2102 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • From: 2101 = "0"
      To: 2101 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 2000 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1A10 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1A06 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1A05 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1A03 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1A02 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • From: 1809 = "0"
      To: 1809 = ""3""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1805 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1804 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • From: 1609 = "0"
      To: 1609 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1608 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1607 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1605 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1407 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1406 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1405 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1402 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1400 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1206 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • From: 1201 = "0"
      To: 1201 = ""1""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1200 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1004 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • 1001 = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
    • From: Flags = "2"
      To: Flags = ""21""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_LOCALMACHINE_LOCKDOWN
    • From: iexplore.exe = "0"
      To: iexplore.exe = ""1""

Step 6

Search and delete these files

[ Learn More ]
There may be some component files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %System%\39upd.dll
  • %System%\PRINTDRV.EXE
  • %Windows%\shapi32.dll
  • %System%\divxdrv32.exe
  • %Windows%\LSPRN.EXE

Step 7

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TROJ_FAKEAV.UI. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.


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