TSPY_BANKER.DON

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

To delete the registry key this malware/grayware/spyware created:

1. Restart your computer in Safe Mode. For instructions on how to do this, you may refer to this page. If the preceding step requires you to restart in safe mode, you may proceed to #2.
2. Open Registry Editor. To do this, click Start>Run, type REGEDIT in the text box provided, then press Enter.
3. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CLASSES_ROOT>CLSID
4. Still in the left panel, locate and delete the key:
   {6C26A577-FBE2-4428-A567-503A9CC5AD10}
5. Again Still in the left panel, locate and delete the key:
   {8F577DD6-A889-B773-13C5-1FBA13C51FBA}
6. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID
7. Still in the left panel, locate and delete the key:
   {6C26A577-FBE2-4428-A567-503A9CC5AD10}
8. Again Still in the left panel, locate and delete the key:
   {8F577DD6-A889-B773-13C5-1FBA13C51FBA}
9. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer>Browser Helper Objects
10. Still in the left panel, locate and delete the key:
    {6C26A577-FBE2-4428-A567-503A9CC5AD10}
11. Close Registry Editor.

To delete the registry value this malware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>policies>EXT>CLSID
3. In the right panel, locate and delete the entry:
   {6C26A577-FBE2-4428-A567-503A9CC5AD10} = "1"
4. Close Registry Editor.

To manually delete a malware/grayware file from the affected system:

1. Right-click Start then click Search....
2. In the Named input box, type the name of the file that was detected earlier.
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.