TROJ_FAKEAL.GG

To restart in Safe Mode:

• For Windows 98 and ME users

1. Restart your computer.
2. Press the CTRL key until the startup menu appears.
3. Choose the Safe Mode option then press Enter.

• For Windows NT (VGA mode) users

1. Click Start>Settings>Control Panel.
2. Double-click the System icon.
3. Click the Startup/Shutdown tab.
4. Set the Show List field to 10 seconds and click OK to save this change.
5. Shut down and restart your computer.
6. Select VGA mode from the startup menu.

• For Windows 2000 users

1. Restart your computer.
2. Press the F8 key, when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
3. Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options Menu does not appear, try restarting again and then pressing F8 several times after restarting.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode, and then press Enter.

To delete the registry value this malware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   upd32.exe = %User Temp%\upd32.exe
4. Again In the right panel, locate and delete the entry:
   {random number} = %User Temp%\{random number}.exe
5. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Internet Settings
6. In the right panel, locate and delete the entry:
   WarnOnZoneCrossing = 0
7. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Internet Explorer>Main
8. In the right panel, locate and delete the entry:
   Use FormSuggest = Yes
9. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft
10. In the right panel, locate and delete the entry:
    BootData = %User Temp%\{random number}.exe
11. Close Registry Editor.

• %User Temp%\{random number}
• %Start Menu%\Programs\System Defragmenter\System Defragmenter.lnk
• %Desktop%\System Defragmenter.lnk

To delete the malware/grayware/spyware file:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %User Temp%\{random number}
   • %Start Menu%\Programs\System Defragmenter\System Defragmenter.lnk
   • %Desktop%\System Defragmenter.lnk
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the file then press SHIFT+DELETE to permanently delete the file.

To rest Internet security settings:

1. Close all Internet broser windows.
2. Open Control Panel. To do this:
   • On Windows 98, ME, NT, and 2000
   Click Start>Settings>Control Panel
   • On Windows XP and Server 2003
   Click Start>Control Panel
3. Double-click Internet Options.
4. In the Internet Properties window, click the Security tab.
5. For each Web content zone, click on the Default Level button to set each zone to the default setting.
6. Click OK.

To search and delete the malware/grayware/spyware file:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type the name(s) of the file(s) detected earlier.
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the file then press SHIFT+DELETE to permanently delete the file.