TROJ_ADLOAD.USRK

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC.
3. View the list of all running programs. To do this:
   • For Windows 2000, XP, Server 2003, Vista, 7 and Server 2008 users, click the Processes tab.
   • For Windows 8, 8.1 and Server 2012 users, click the Details tab.
4. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
5. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
6. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
7. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
8. Close Task Manager.

Disabling a Malware Service

To disable a service:

1. Open a command prompt window:
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type cmd in the text box provided, and press Enter.
   » For Windows Vista, Windows 7, and Windows 2008 users, click the Start button, type cmd in the Search input field, and press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Command Prompt.
2. At the command prompt, type the following:
   NET STOP
   • Service Name: Txssvr Service
3. Press Enter. A message should indicate that the service has been stopped successfully.
4. Close the command prompt window.

To delete registry keys this malware/grayware created:

1. Open Registry Editor. To do this:
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
• HKEY_LOCAL_MACHINE\\SOFTWARE\\yere
• HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths
• HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths\\Aiqngz3.8.exe
• HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\
• HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\°®Çé.ÖÇ»Û.3.8
2. Close Registry Editor.

To delete the registry value this malware created:

1. Open Registry Editor. To do this:
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>yere
3. In the right panel, locate and delete the entry:
   ET = 1420177
4. Again In the right panel, locate and delete the entry:
   EN = {Malware Filename}
5. Again In the right panel, locate and delete the entry:
   ED = 0
6. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>App Paths>Aiqngz3.8.exe
7. In the right panel, locate and delete the entry:
   (Default) = %Program Files%\aiqngz3.8\Aiqngz3.8.exe
8. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>°®Çé.ÖÇ»Û.3.8
9. In the right panel, locate and delete the entry:
   DisplayName = °®Çé.ÖÇ»Û3.8
10. Again In the right panel, locate and delete the entry:
    UninstallString = %Program Files%\aiqngz3.8\uninstall.exe
11. Again In the right panel, locate and delete the entry:
    DisplayIcon = %Program Files%\aiqngz3.8\uninstall.exe
12. Again In the right panel, locate and delete the entry:
    DisplayVersion = ""
13. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
14. In the right panel, locate and delete the entry:
    fastlo = "%Program Files%\aiqngz3.8\fastlo.exe" /s
15. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Internet Explorer>Main
16. In the right panel, locate and delete the entry:
    Start Page = "http://www.hao123.com/?tn=97431923_hao_pg"
17. Close Registry Editor.

To delete malware/grayware/spyware folders:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the File name* input box, type:
   
   • %User Temp%\ns{random 2}.tmp
   • %ProgramData%\123
   • %Program Files%\aiqngz3.8
   • %Favorites%\Á´½Ó
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %User Temp%\ns{random 2}.tmp
   • %ProgramData%\123
   • %Program Files%\aiqngz3.8
   • %Favorites%\Á´½Ó
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\ns{random 2}.tmp
   • %ProgramData%\123
   • %Program Files%\aiqngz3.8
   • %Favorites%\Á´½Ó
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %User Temp%\ns{random 2}.tmp
   • %ProgramData%\123
   • %Program Files%\aiqngz3.8
   • %Favorites%\Á´½Ó
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
    
   • %User Temp%\ns{random 1}.tmp
   • %User Temp%\ns{random 2}.tmp\Base64.dll
   • %User Temp%\ns{random 2}.tmp\System.dll
   • %User Temp%\ns{random 2}.tmp\peizhi.ini
   • %User Temp%\ns{random 2}.tmp\modern-wizard.bmp
   • %User Temp%\ns{random 2}.tmp\nsDialogs.dll
   • %User Temp%\ns{random 2}.tmp\aiqing.rtf
   • %User Temp%\ns{random 2}.tmp\ToolTips.dll
   • %User Temp%\ns{random 2}.tmp\nsExec.dll
   • %User Temp%\ns{random 2}.tmp\nsCD11.tmp
   • %User Temp%\ns{random 2}.tmp\nsCE5A.tmp
   • %Application Data%\Microsoft\Internet Explorer\Quick Launch\hao123ÉÏÍøµ¼º½.lnk
   • %ProgramData%\Microsoft\Windows\Start Menu\Programs\°®Çé.ÖÇ»Û.3.8\жÔØ.lnk
   • %ProgramData%\Microsoft\Windows\Start Menu\Programs\°®Çé.ÖÇ»Û.3.8\°®Çé.ÖÇ»Û.3.8.lnk
   • %ProgramData%\aie.ico
   • %ProgramData%\123\hao123.ico
   • %Program Files%\aiqngz3.8\Aiqngz3.8.exe
   • %Program Files%\aiqngz3.8\uninstall.exe
   • %Program Files%\aiqngz3.8\fastlo.exe
   • %Program Files%\aiqngz3.8\Txsvr.exe
   • %Program Files%\aiqngz3.8\setings.ini
   • %Favorites%\hao123ÍøÖ·´óÈ«.url
   • %Favorites%\Á´½Ó\hao123ÍøÖ·´óÈ«.url
   • %Desktop%\hao123ÉÏÍøµ¼º½.lnk
   • %Desktop%\°®Çé.ÖÇ»Û.3.8.lnk
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
    
   • %User Temp%\ns{random 1}.tmp
   • %User Temp%\ns{random 2}.tmp\Base64.dll
   • %User Temp%\ns{random 2}.tmp\System.dll
   • %User Temp%\ns{random 2}.tmp\peizhi.ini
   • %User Temp%\ns{random 2}.tmp\modern-wizard.bmp
   • %User Temp%\ns{random 2}.tmp\nsDialogs.dll
   • %User Temp%\ns{random 2}.tmp\aiqing.rtf
   • %User Temp%\ns{random 2}.tmp\ToolTips.dll
   • %User Temp%\ns{random 2}.tmp\nsExec.dll
   • %User Temp%\ns{random 2}.tmp\nsCD11.tmp
   • %User Temp%\ns{random 2}.tmp\nsCE5A.tmp
   • %Application Data%\Microsoft\Internet Explorer\Quick Launch\hao123ÉÏÍøµ¼º½.lnk
   • %ProgramData%\Microsoft\Windows\Start Menu\Programs\°®Çé.ÖÇ»Û.3.8\жÔØ.lnk
   • %ProgramData%\Microsoft\Windows\Start Menu\Programs\°®Çé.ÖÇ»Û.3.8\°®Çé.ÖÇ»Û.3.8.lnk
   • %ProgramData%\aie.ico
   • %ProgramData%\123\hao123.ico
   • %Program Files%\aiqngz3.8\Aiqngz3.8.exe
   • %Program Files%\aiqngz3.8\uninstall.exe
   • %Program Files%\aiqngz3.8\fastlo.exe
   • %Program Files%\aiqngz3.8\Txsvr.exe
   • %Program Files%\aiqngz3.8\setings.ini
   • %Favorites%\hao123ÍøÖ·´óÈ«.url
   • %Favorites%\Á´½Ó\hao123ÍøÖ·´óÈ«.url
   • %Desktop%\hao123ÉÏÍøµ¼º½.lnk
   • %Desktop%\°®Çé.ÖÇ»Û.3.8.lnk
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To reset your Internet Explorer Home and Search Pages:

1. Close all Internet Explorer windows.
2. Open Control Panel. To do this:
   • For Windows 2000, XP, and Server 2003, click Start>Settings>Control Panel
   • For Windows Vista, 7, and Server 2008 , click Start>Control Panel, then click Network and Internet
• For Windows 8, 8.1, and Server 2012, right-click on the lower left corner of the screen, click Control Panel, then click Network and Internet
3. Double-click the Internet Options icon.
4. In the Internet Properties window, click the Programs tab.
   (Note: If you are running Internet Explorer 7 (IE7) or later, click the Advanced tab.)
5. Click the Reset Web Settings... button.
   (Note: On IE7 to IE10, click the Reset… button. Note that by doing this, you are resetting IE back to its default settings.)
6. Select Also reset my home page. Click Yes.
7. Click OK.