RANSOM_HIDDENTEARSHIVA.A


 ALIASES:

Ransom:MSIL/Ryzerlo.A (MIicrosoft); Ransom.HiddenTear!g1 (Symantec); Trojan.Win32.Bcex.awsm (Kaspersky)

 PLATFORM:

Windows

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:
 INFORMATION EXPOSURE:

  • Threat Type: Ransomware

  • Destructiveness: No

  • Encrypted: No

  • In the wild: Yes

  OVERVIEW

Infection Channel:

Dropped by other malware, Downloaded from the Internet

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It encrypts files with specific file extensions. It encrypts files found in specific folders. It drops files as ransom note.

  TECHNICAL DETAILS

File Size:

212,992 bytes

File Type:

EXE

Memory Resident:

No

Initial Samples Received Date:

05 Sep 2017

Payload:

Connects to URLs/IPs, Encrypts files

Arrival Details

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Ransomware drops the following files:

  • %Desktop%\ShivaKEY.txt -> contains computer name, user name, and key

(Note: %Desktop% is the desktop folder, where it usually is C:\Documents and Settings\{user name}\Desktop in Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\Desktop in Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)

It adds the following processes:

  • cmdd.exe /C timeout 2 && Del /Q /F {malware path}\{malware name}

Other Details

This Ransomware does the following:

  • It will try to delete itself after execution but it contains the error of using "cmdd.exe" instead of "cmd.exe"
  • It also contains the following URL which was not used by its functions:
    • http://thanhlong.{BLOCKED}e.com.vn/mediacenter/hk2.php?info=

Ransomware Routine

This Ransomware encrypts files with the following extensions:

  • .hk

It encrypts files found in the following folders:

  • %User Profile%
  • {All drives except C:\}

(Note: %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)

It avoids encrypting files with the following strings in their file path:

  • Windows
  • Program Files
  • Program Files (x86)

It appends the following extension to the file name of the encrypted files:

  • .{6 random characters}

It drops the following file(s) as ransom note:

  • {Folders containing encrypted files}\hk.html

  SOLUTION

Minimum Scan Engine:

9.850

FIRST VSAPI PATTERN FILE:

13.640.08

FIRST VSAPI PATTERN DATE:

05 Sep 2017

VSAPI OPR PATTERN File:

13.641.00

VSAPI OPR PATTERN Date:

06 Sep 2017

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 3

Search and delete these files

[ Learn More ]
There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.  
  • %Desktop%\ShivaKEY.txt
  • {Folders containing encrypted files}\hk.html

Step 4

Scan your computer with your Trend Micro product to delete files detected as RANSOM_HIDDENTEARSHIVA.A. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 5

Restore encrypted files from backup.


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