TSPY_ZBOT.ERP


 ALIASES:

Win32/Spy.Zbot.AAU(Eset), PWS:Win32/Zbot.AKG(Microsoft), Trojan.Zbot(Symantec)

 PLATFORM:

Windows 2000, Windows Server 2003, Windows XP (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows 7 (32-bit, 64-bit)

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:
 INFORMATION EXPOSURE:

  • Threat Type: Spyware

  • Destructiveness: No

  • Encrypted: Yes

  • In the wild: Yes

  OVERVIEW

Infection Channel:

Downloaded from the Internet, Dropped by other malware

This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites. It may be downloaded from remote sites by other malware.

It deletes itself after execution.

  TECHNICAL DETAILS

File Size:

386,560 bytes

File Type:

EXE

Memory Resident:

Yes

Initial Samples Received Date:

20 Nov 2013

Payload:

Connects to URLs/IPs, Drops files, Steals information

Arrival Details

This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It may be downloaded from the following remote site(s):

  • https://{BLOCKED}n.be/misc/print.exe

It may be downloaded from remote site(s) by the following malware:

  • TROJ_UPATRE.ERR

Installation

This spyware drops the following copies of itself into the affected system and executes them:

  • %Application Data%\{random folder}\{random file name}.exe

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It drops the following files:

  • %Application Data%\Microsoft\Address Book\{user name}.wab

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It creates the following folders:

  • %Application Data%\Microsoft\Address Book
  • %Application Data%\{random folder}

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It injects codes into the following process(es):

  • explorer.exe

Autostart Technique

This spyware adds the following registry entries to enable its automatic execution at every system startup:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{random file name} = "%Application Data%\{random folder}\{random file name}.exe"

Other System Modifications

This spyware adds the following registry keys:

HKEY_CURRENT_USER\Software\Microsoft\
{random}

HKEY_CURRENT_USER\Software\Microsoft\
WAB

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4\Wab File Name

It adds the following registry entries:

HKEY_CURRENT_USER\Software\Microsoft\
{random}
{random} = "{random}"

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
OlkContactRefresh = "0"

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
OlkFolderRefresh = "0"

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4\Wab File Name
(Default) = "%Application Data%\Microsoft\Address Book\{user name}.wab"

It creates the following registry entry(ies) to bypass Windows Firewall:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\AuthorizedApplications\
List
%Windows%\explorer.exe = "%Windows%\explorer.exe:*:Enabled:Windows Explorer"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\GloballyOpenPorts\
List
{random port 1}:UDP = "{random port 1}:UDP:*:Enabled:UDP {random port 1}"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\GloballyOpenPorts\
List
{random port 2}:TCP = "{random port 2}:TCP:*:Enabled:TCP {random port 2}"

Other Details

This spyware deletes itself after execution.

NOTES:

This spyware attempts to download its configuration file by connecting to randomly generated IP addresses.

The configuration file may contain URLs where it downloads an updated copy of itself and where it sends its gathered information.

It may also contain URLs of its target online banking and finance-related sites from where it steals the information.

It may also gather the following information from the affected system:

  • Data on cookie files (URLs)
  • Email-related information such as account names, email addresses, passwords, server data, and server port
  • Email information stored in the user’s Windows Address Book (WAB) file

It also collects information when it finds the following strings in certain applications:

  • bancline
  • bankman
  • cruisenet
  • dirclt32.exe
  • episys
  • fastdoc
  • fdmaster.exe
  • fidelity
  • gplusmain
  • jack henry
  • launch[adshell.exe
  • micrsolv
  • pcsws.exe
  • prologue.exe
  • silverlake
  • tellerplus
  • v48d0250s1
  • vantiv
  • wtng.exe

  SOLUTION

Minimum Scan Engine:

9.700

FIRST VSAPI PATTERN FILE:

10.422.08

FIRST VSAPI PATTERN DATE:

21 Nov 2013

VSAPI OPR PATTERN File:

10.423.00

VSAPI OPR PATTERN Date:

21 Nov 2013

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Remove the malware/grayware file that dropped/downloaded TSPY_ZBOT.ERP

    • TROJ_UPATRE.ERR

Step 3

Restart in Safe Mode

[ Learn More ]

Step 4

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

 
  • In HKEY_CURRENT_USER\Software\Microsoft
    • WAB

Step 5

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • {random file name} = "%Application Data%\{random folder}\{random file name}.exe"
  • In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
    • %Windows%\explorer.exe = "%Windows%\explorer.exe:*:Enabled:Windows Explorer"
  • In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List
    • {random port 1}:UDP = "{random port 1}:UDP:*:Enabled:UDP {random port 1}"
  • In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List
    • {random port 2}:TCP = "{random port 2}:TCP:*:Enabled:TCP {random port 2}"

Step 6

Search and delete these folders

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %Application Data%\Microsoft\Address Book
  • %Application Data%\{random folder}

Step 7

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.ERP . If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 8

The following created registry key(s) cannot be identified by the user since there are no reference values in the created key. The only way it can be identified is by comparing the present keys with a backup of the system registry. Note that the said key(s) do not have to be deleted since it won't be harmful to the system:

  • HKEY_CURRENT_USER\Software\Microsoft\{random}


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