WORM_MEFIR.GL

November 21, 2012

ALIASES:

Worm:Win32/Mefir.R (Microsoft); W32/Pinkslipbot.gen.be (McAfee); Trojan.Win32.Autorun.as (v) (Sunbelt)

PLATFORM:

Windows 2000, Windows XP, Windows Server 2003

OVERALL RISK RATING:

DAMAGE POTENTIAL:

DISTRIBUTION POTENTIAL:

REPORTED INFECTION:

Threat Type: Worm
Destructiveness: No
Encrypted:
In the wild: Yes

OVERVIEW

This worm arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

TECHNICAL DETAILS

File Size:

21,504 bytes

File Type:

EXE

Memory Resident:

Initial Samples Received Date:

21 Nov 2012

Arrival Details

This worm arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Other System Modifications

This worm deletes the following files:

%User Temp%\Microsoft .NET Framework 4 Setup_20111016_234618578.html
%User Temp%\Microsoft Visual C++ 2010 x86 Redistributable Setup_20111020_000954642.html
%Program Files%\Adobe\Reader 10.0\Reader\Legal\ENU\license.html
%Program Files%\Adobe\Reader 10.0\ReadMe.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Blank.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Citrus Punch.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Clear Day.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Fiesta.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Glacier.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Ivy.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Leaves.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Maize.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Nature.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Network Blitz.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Pie Charts.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Sunflower.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Sweets.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Technical.htm
%Program Files%\Common Files\System\ado\MDACReadme.htm
%Program Files%\NetMeeting\netmeet.htm
%Windows%\Help\ciadmin.htm
%Windows%\Help\ciquery.htm
%Windows%\Help\ixqlang.htm
%Windows%\Help\migwiz.htm
%Windows%\Help\migwiz2.htm
%Windows%\Help\Tours\htmlTour\best_fr.htm
%Windows%\Help\Tours\htmlTour\best_road.htm
%Windows%\Help\Tours\htmlTour\best_robust.htm
%Windows%\Help\Tours\htmlTour\best_secure.htm
%Windows%\Help\Tours\htmlTour\connected_data.htm
%Windows%\Help\Tours\htmlTour\connected_fr.htm
%Windows%\Help\Tours\htmlTour\connected_multiple.htm
%Windows%\Help\Tours\htmlTour\connected_networks.htm
%Windows%\Help\Tours\htmlTour\connected_wizard.htm
%Windows%\Help\Tours\htmlTour\default.htm
%Windows%\Help\Tours\htmlTour\footer.htm
%Windows%\Help\Tours\htmlTour\safe_better.htm
%Windows%\Help\Tours\htmlTour\safe_easier.htm
%Windows%\Help\Tours\htmlTour\safe_faster.htm
%Windows%\Help\Tours\htmlTour\safe_fr.htm
%Windows%\Help\Tours\htmlTour\start_control.htm
%Windows%\Help\Tours\htmlTour\start_desktop.htm
%Windows%\Help\Tours\htmlTour\start_ending.htm
%Windows%\Help\Tours\htmlTour\start_files.htm
%Windows%\Help\Tours\htmlTour\start_fr.htm
%Windows%\Help\Tours\htmlTour\start_icons.htm
%Windows%\Help\Tours\htmlTour\start_menu.htm
%Windows%\Help\Tours\htmlTour\start_taskbar.htm
%Windows%\Help\Tours\htmlTour\start_windows.htm
%Windows%\Help\Tours\htmlTour\unlock_built.htm
%Windows%\Help\Tours\htmlTour\unlock_fr.htm
%Windows%\Help\Tours\htmlTour\unlock_optimized.htm
%Windows%\Help\Tours\htmlTour\unlock_playing.htm
%Windows%\Help\Tours\WindowsMediaPlayer\Audio\snd.htm
%Windows%\Help\Tours\WindowsMediaPlayer\Cnt\contents.htm
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\AppConfigHome.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\CreateAppSetting.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\DebugAndTrace.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\DefineErrorPage.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\EditAppSetting.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\ManageAppSettings.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\SmtpSettings.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\default.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\error.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\home0.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\home1.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\home2.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Providers\chooseProviderManagement.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Providers\ManageConsolidatedProviders.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Providers\ManageProviders.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Permissions\createPermission.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Permissions\managePermissions.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Roles\manageAllRoles.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Roles\manageSingleRole.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\security.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\security0.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\setUpAuthentication.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\addUser.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\editUser.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\findUsers.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\manageUsers.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Wizard\wizard.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Application.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Internals.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Provider.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Security.aspx
%Windows%\Microsoft.NET\Framework\v2.0.50727\CONFIG\DefaultWsdlHelpGenerator.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\AppConfigHome.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\CreateAppSetting.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\DebugAndTrace.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\DefineErrorPage.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\EditAppSetting.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\ManageAppSettings.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\SmtpSettings.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\default.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\error.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home0.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home1.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home2.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Providers\chooseProviderManagement.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Providers\ManageConsolidatedProviders.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Providers\ManageProviders.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Permissions\createPermission.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Permissions\managePermissions.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Roles\manageAllRoles.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Roles\manageSingleRole.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\security.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\security0.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\setUpAuthentication.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Users\addUser.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Users\editUser.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Users\findUsers.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Users\manageUsers.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Wizard\wizard.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp_Application.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp_Internals.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp_Provider.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp_Security.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\Config\DefaultWsdlHelpGenerator.aspx
%Windows%\Microsoft.NET\Framework\v4.0.30319\SetupCache\Client\DHtmlHeader.html
%Windows%\Microsoft.NET\Framework\v4.0.30319\SetupCache\Extended\DHtmlHeader.html
%Windows%\pchealth\helpctr\System\blurbs\about_support.htm
%Windows%\pchealth\helpctr\System\blurbs\Favorites.htm
%Windows%\pchealth\helpctr\System\blurbs\ftshelp.htm
%Windows%\pchealth\helpctr\System\blurbs\History.htm
%Windows%\pchealth\helpctr\System\blurbs\Index.htm
%Windows%\pchealth\helpctr\System\blurbs\isupport.htm
%Windows%\pchealth\helpctr\System\blurbs\keywordhelp.htm
%Windows%\pchealth\helpctr\System\blurbs\options.htm
%Windows%\pchealth\helpctr\System\blurbs\searchblurb.htm
%Windows%\pchealth\helpctr\System\blurbs\searchtips.htm
%Windows%\pchealth\helpctr\System\blurbs\tools.htm
%Windows%\pchealth\helpctr\System\blurbs\windows_newsgroups.htm
%Windows%\pchealth\helpctr\System\CompatCtr\AboutCompat.htm
%Windows%\pchealth\helpctr\System\CompatCtr\CompatMode.htm
%Windows%\pchealth\helpctr\System\CompatCtr\CompatOffline.htm
%Windows%\pchealth\helpctr\System\CompatCtr\LearnCompat.htm
%Windows%\pchealth\helpctr\System\DVDUpgrd\dvdupgrd.htm
%Windows%\pchealth\helpctr\System\ErrMsg\ErrorMessagesOffline.htm
%Windows%\pchealth\helpctr\System\errors\badurl.htm
%Windows%\pchealth\helpctr\System\errors\connection.htm
%Windows%\pchealth\helpctr\System\errors\indexfirstlevel.htm
%Windows%\pchealth\helpctr\System\errors\notfound.htm
%Windows%\pchealth\helpctr\System\errors\offline.htm
%Windows%\pchealth\helpctr\System\errors\redirect.htm
%Windows%\pchealth\helpctr\System\errors\unreachable.htm
%Windows%\pchealth\helpctr\System\Headlines.htm
%Windows%\pchealth\helpctr\System\HomePage__DESKTOP.htm
%Windows%\pchealth\helpctr\System\HomePage__SERVER.htm
%Windows%\pchealth\helpctr\System\NetDiag\dglogs.htm
%Windows%\pchealth\helpctr\System\NetDiag\dglogshelp.htm
%Windows%\pchealth\helpctr\System\panels\AdvSearch.htm
%Windows%\pchealth\helpctr\System\panels\blank.htm
%Windows%\pchealth\helpctr\System\panels\Context.htm
%Windows%\pchealth\helpctr\System\panels\firstpage.htm
%Windows%\pchealth\helpctr\System\panels\HHWrapper.htm
%Windows%\pchealth\helpctr\System\panels\MiniNavBar.htm
%Windows%\pchealth\helpctr\System\panels\NavBar.htm
%Windows%\pchealth\helpctr\System\panels\Options.htm
%Windows%\pchealth\helpctr\System\panels\RemoteHelp.htm
%Windows%\pchealth\helpctr\System\panels\ShareHelp.htm
%Windows%\pchealth\helpctr\System\panels\subpanels\Channels.htm
%Windows%\pchealth\helpctr\System\panels\subpanels\Favorites.htm
%Windows%\pchealth\helpctr\System\panels\subpanels\History.htm
%Windows%\pchealth\helpctr\System\panels\subpanels\Index.htm
%Windows%\pchealth\helpctr\System\panels\subpanels\Options.htm
%Windows%\pchealth\helpctr\System\panels\subpanels\Search.htm
%Windows%\pchealth\helpctr\System\panels\subpanels\Subsite.htm
%Windows%\pchealth\helpctr\System\panels\Topics.htm
%Windows%\pchealth\helpctr\System\rc\rcRequest.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\ConnIssue.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\LearnInternet.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\RAHelp.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\RCMoreInfo.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\helpeeaccept.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\DividerBar.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAChatClient.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAClient.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAStatusBar.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAToolBar.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\rcscreen6_head.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\rctoolScreen1.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\setting.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\ErrorMsgs.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\RCFileXfer.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\voicefirewallmsg.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\VOIPMsgs.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\DividerBar1.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\DividerBar2.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAChatServer.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAServer.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAServerToolBar.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\SettingServer.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\TakeControlMsgs.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\RAStartPage.htm
%Windows%\pchealth\helpctr\System\Remote Assistance\rcBuddy.htm
%Windows%\pchealth\helpctr\System\sysinfo\msinfo.htm
%Windows%\pchealth\helpctr\System\sysinfo\RSoP.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysComponentInfo.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysConfigLaunch.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysDiskTS.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysEvtLogInfo.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysHealthInfo.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysInfoLaunch.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysinfomain.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysinfosum.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysRemoteInfo.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysServicesInfo.htm
%Windows%\pchealth\helpctr\System\sysinfo\sysSoftwareInfo.htm
%Windows%\pchealth\helpctr\System\UpdateCtr\AboutWU.htm
%Windows%\pchealth\helpctr\System\UpdateCtr\Learn.htm
%Windows%\pchealth\helpctr\System\UpdateCtr\LearnInternet.htm
%Windows%\pchealth\helpctr\System\UpdateCtr\learnWU.htm
%Windows%\pchealth\helpctr\System\UpdateCtr\updatecenter.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Connection.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\OfflineDC.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\OfflineOptions.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\pss_getting_worldwide_help.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\ConnIssue.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\LearnInternet.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\RAHelp.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\RCMoreInfo.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\confirm.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcConnection.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen1.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen2.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen3.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\escalationhelp.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcDetails.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcInviteStatus.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen4.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen5.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen6.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen6_head.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen7.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen8.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen9.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\ShieldsUpMsg.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Unsolicited\UnSolicitedRCUI.htm
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\rcstatus.htm

(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003.. %Program Files% is the default Program Files folder, usually C:\Program Files.. %Windows% is the Windows folder, which is usually C:\Windows or C:\WINNT.)

Dropping Routine

This worm drops the following files:

%User Temp%\Microsoft .NET Framework 4 Setup_20111016_234618578.html.tmp
%User Temp%\Microsoft Visual C++ 2010 x86 Redistributable Setup_20111020_000954642.html.tmp
%Program Files%\Adobe\Reader 10.0\Reader\Legal\ENU\license.html.tmp
%Program Files%\Adobe\Reader 10.0\ReadMe.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Blank.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Citrus Punch.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Clear Day.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Fiesta.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Glacier.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Ivy.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Leaves.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Maize.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Nature.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Network Blitz.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Pie Charts.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Sunflower.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Sweets.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Technical.htm.tmp
%Program Files%\Common Files\System\ado\MDACReadme.htm.tmp
%Program Files%\NetMeeting\netmeet.htm.tmp
%Windows%\Help\ciadmin.htm.tmp
%Windows%\Help\ciquery.htm.tmp
%Windows%\Help\ixqlang.htm.tmp
%Windows%\Help\migwiz.htm.tmp
%Windows%\Help\migwiz2.htm.tmp
%Windows%\Help\Tours\htmlTour\best_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\best_road.htm.tmp
%Windows%\Help\Tours\htmlTour\best_robust.htm.tmp
%Windows%\Help\Tours\htmlTour\best_secure.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_data.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_multiple.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_networks.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_wizard.htm.tmp
%Windows%\Help\Tours\htmlTour\default.htm.tmp
%Windows%\Help\Tours\htmlTour\footer.htm.tmp
%Windows%\Help\Tours\htmlTour\safe_better.htm.tmp
%Windows%\Help\Tours\htmlTour\safe_easier.htm.tmp
%Windows%\Help\Tours\htmlTour\safe_faster.htm.tmp
%Windows%\Help\Tours\htmlTour\safe_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\start_control.htm.tmp
%Windows%\Help\Tours\htmlTour\start_desktop.htm.tmp
%Windows%\Help\Tours\htmlTour\start_ending.htm.tmp
%Windows%\Help\Tours\htmlTour\start_files.htm.tmp
%Windows%\Help\Tours\htmlTour\start_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\start_icons.htm.tmp
%Windows%\Help\Tours\htmlTour\start_menu.htm.tmp
%Windows%\Help\Tours\htmlTour\start_taskbar.htm.tmp
%Windows%\Help\Tours\htmlTour\start_windows.htm.tmp
%Windows%\Help\Tours\htmlTour\unlock_built.htm.tmp
%Windows%\Help\Tours\htmlTour\unlock_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\unlock_optimized.htm.tmp
%Windows%\Help\Tours\htmlTour\unlock_playing.htm.tmp
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%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\ShieldsUpMsg.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Unsolicited\UnSolicitedRCUI.htm.tmp
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This report is generated via an automated analysis system.

SOLUTION

Minimum Scan Engine:

9.300

Step 1

For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.

Step 2

Search and delete these files

[ Learn More ]

There may be some component files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.

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%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\security0.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\setUpAuthentication.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\addUser.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\editUser.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\findUsers.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\manageUsers.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Wizard\wizard.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Application.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Internals.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Provider.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Security.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\CONFIG\DefaultWsdlHelpGenerator.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\AppConfigHome.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\CreateAppSetting.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\DebugAndTrace.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\DefineErrorPage.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\EditAppSetting.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\ManageAppSettings.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\SmtpSettings.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\default.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\error.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home0.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home1.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home2.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Providers\chooseProviderManagement.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Providers\ManageConsolidatedProviders.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Providers\ManageProviders.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Permissions\createPermission.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Permissions\managePermissions.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Roles\manageAllRoles.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Roles\manageSingleRole.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\security.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\security0.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\setUpAuthentication.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Users\addUser.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Users\editUser.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Users\findUsers.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Users\manageUsers.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Security\Wizard\wizard.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp_Application.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp_Internals.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp_Provider.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\WebAdminHelp_Security.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\Config\DefaultWsdlHelpGenerator.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\SetupCache\Client\DHtmlHeader.html.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\SetupCache\Extended\DHtmlHeader.html.tmp
%Windows%\pchealth\helpctr\System\blurbs\about_support.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\Favorites.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\ftshelp.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\History.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\Index.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\isupport.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\keywordhelp.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\options.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\searchblurb.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\searchtips.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\tools.htm.tmp
%Windows%\pchealth\helpctr\System\blurbs\windows_newsgroups.htm.tmp
%Windows%\pchealth\helpctr\System\CompatCtr\AboutCompat.htm.tmp
%Windows%\pchealth\helpctr\System\CompatCtr\CompatMode.htm.tmp
%Windows%\pchealth\helpctr\System\CompatCtr\CompatOffline.htm.tmp
%Windows%\pchealth\helpctr\System\CompatCtr\LearnCompat.htm.tmp
%Windows%\pchealth\helpctr\System\DVDUpgrd\dvdupgrd.htm.tmp
%Windows%\pchealth\helpctr\System\ErrMsg\ErrorMessagesOffline.htm.tmp
%Windows%\pchealth\helpctr\System\errors\badurl.htm.tmp
%Windows%\pchealth\helpctr\System\errors\connection.htm.tmp
%Windows%\pchealth\helpctr\System\errors\indexfirstlevel.htm.tmp
%Windows%\pchealth\helpctr\System\errors\notfound.htm.tmp
%Windows%\pchealth\helpctr\System\errors\offline.htm.tmp
%Windows%\pchealth\helpctr\System\errors\redirect.htm.tmp
%Windows%\pchealth\helpctr\System\errors\unreachable.htm.tmp
%Windows%\pchealth\helpctr\System\Headlines.htm.tmp
%Windows%\pchealth\helpctr\System\HomePage__DESKTOP.htm.tmp
%Windows%\pchealth\helpctr\System\HomePage__SERVER.htm.tmp
%Windows%\pchealth\helpctr\System\NetDiag\dglogs.htm.tmp
%Windows%\pchealth\helpctr\System\NetDiag\dglogshelp.htm.tmp
%Windows%\pchealth\helpctr\System\panels\AdvSearch.htm.tmp
%Windows%\pchealth\helpctr\System\panels\blank.htm.tmp
%Windows%\pchealth\helpctr\System\panels\Context.htm.tmp
%Windows%\pchealth\helpctr\System\panels\firstpage.htm.tmp
%Windows%\pchealth\helpctr\System\panels\HHWrapper.htm.tmp
%Windows%\pchealth\helpctr\System\panels\MiniNavBar.htm.tmp
%Windows%\pchealth\helpctr\System\panels\NavBar.htm.tmp
%Windows%\pchealth\helpctr\System\panels\Options.htm.tmp
%Windows%\pchealth\helpctr\System\panels\RemoteHelp.htm.tmp
%Windows%\pchealth\helpctr\System\panels\ShareHelp.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Channels.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Favorites.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\History.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Index.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Options.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Search.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Subsite.htm.tmp
%Windows%\pchealth\helpctr\System\panels\Topics.htm.tmp
%Windows%\pchealth\helpctr\System\rc\rcRequest.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\ConnIssue.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\LearnInternet.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\RAHelp.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\RCMoreInfo.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\helpeeaccept.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\DividerBar.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAChatClient.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAClient.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAStatusBar.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAToolBar.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\rcscreen6_head.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\rctoolScreen1.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\setting.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\ErrorMsgs.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\RCFileXfer.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\voicefirewallmsg.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\VOIPMsgs.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\DividerBar1.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\DividerBar2.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAChatServer.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAServer.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAServerToolBar.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\SettingServer.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\TakeControlMsgs.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\RAStartPage.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\rcBuddy.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\msinfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\RSoP.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysComponentInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysConfigLaunch.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysDiskTS.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysEvtLogInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysHealthInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysInfoLaunch.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysinfomain.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysinfosum.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysRemoteInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysServicesInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysSoftwareInfo.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\AboutWU.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\Learn.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\LearnInternet.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\learnWU.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\updatecenter.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Connection.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\OfflineDC.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\OfflineOptions.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\pss_getting_worldwide_help.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\ConnIssue.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\LearnInternet.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\RAHelp.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\RCMoreInfo.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\confirm.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcConnection.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen1.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen2.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen3.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\escalationhelp.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcDetails.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcInviteStatus.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen4.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen5.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen6.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen6_head.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen7.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen8.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen9.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\ShieldsUpMsg.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Unsolicited\UnSolicitedRCUI.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\rcstatus.htm.tmp

To delete malware/grayware component files:

Search for the following files:

%User Temp%\Microsoft .NET Framework 4 Setup_20111016_234618578.html.tmp
%User Temp%\Microsoft Visual C++ 2010 x86 Redistributable Setup_20111020_000954642.html.tmp
%Program Files%\Adobe\Reader 10.0\Reader\Legal\ENU\license.html.tmp
%Program Files%\Adobe\Reader 10.0\ReadMe.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Blank.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Citrus Punch.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Clear Day.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Fiesta.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Glacier.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Ivy.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Leaves.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Maize.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Nature.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Network Blitz.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Pie Charts.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Sunflower.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Sweets.htm.tmp
%Program Files%\Common Files\Microsoft Shared\Stationery\Technical.htm.tmp
%Program Files%\Common Files\System\ado\MDACReadme.htm.tmp
%Program Files%\NetMeeting\netmeet.htm.tmp
%Windows%\Help\ciadmin.htm.tmp
%Windows%\Help\ciquery.htm.tmp
%Windows%\Help\ixqlang.htm.tmp
%Windows%\Help\migwiz.htm.tmp
%Windows%\Help\migwiz2.htm.tmp
%Windows%\Help\Tours\htmlTour\best_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\best_road.htm.tmp
%Windows%\Help\Tours\htmlTour\best_robust.htm.tmp
%Windows%\Help\Tours\htmlTour\best_secure.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_data.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_multiple.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_networks.htm.tmp
%Windows%\Help\Tours\htmlTour\connected_wizard.htm.tmp
%Windows%\Help\Tours\htmlTour\default.htm.tmp
%Windows%\Help\Tours\htmlTour\footer.htm.tmp
%Windows%\Help\Tours\htmlTour\safe_better.htm.tmp
%Windows%\Help\Tours\htmlTour\safe_easier.htm.tmp
%Windows%\Help\Tours\htmlTour\safe_faster.htm.tmp
%Windows%\Help\Tours\htmlTour\safe_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\start_control.htm.tmp
%Windows%\Help\Tours\htmlTour\start_desktop.htm.tmp
%Windows%\Help\Tours\htmlTour\start_ending.htm.tmp
%Windows%\Help\Tours\htmlTour\start_files.htm.tmp
%Windows%\Help\Tours\htmlTour\start_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\start_icons.htm.tmp
%Windows%\Help\Tours\htmlTour\start_menu.htm.tmp
%Windows%\Help\Tours\htmlTour\start_taskbar.htm.tmp
%Windows%\Help\Tours\htmlTour\start_windows.htm.tmp
%Windows%\Help\Tours\htmlTour\unlock_built.htm.tmp
%Windows%\Help\Tours\htmlTour\unlock_fr.htm.tmp
%Windows%\Help\Tours\htmlTour\unlock_optimized.htm.tmp
%Windows%\Help\Tours\htmlTour\unlock_playing.htm.tmp
%Windows%\Help\Tours\WindowsMediaPlayer\Audio\snd.htm.tmp
%Windows%\Help\Tours\WindowsMediaPlayer\Cnt\contents.htm.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\AppConfigHome.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\CreateAppSetting.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\DebugAndTrace.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\DefineErrorPage.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\EditAppSetting.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\ManageAppSettings.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\AppConfig\SmtpSettings.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\default.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\error.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\home0.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\home1.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\home2.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Providers\chooseProviderManagement.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Providers\ManageConsolidatedProviders.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Providers\ManageProviders.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Permissions\createPermission.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Permissions\managePermissions.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Roles\manageAllRoles.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Roles\manageSingleRole.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\security.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\security0.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\setUpAuthentication.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\addUser.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\editUser.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\findUsers.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Users\manageUsers.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\Security\Wizard\wizard.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Application.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Internals.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Provider.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\ASP.NETWebAdminFiles\WebAdminHelp_Security.aspx.tmp
%Windows%\Microsoft.NET\Framework\v2.0.50727\CONFIG\DefaultWsdlHelpGenerator.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\AppConfigHome.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\CreateAppSetting.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\DebugAndTrace.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\DefineErrorPage.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\EditAppSetting.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\ManageAppSettings.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\AppConfig\SmtpSettings.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\default.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\error.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home0.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home1.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\home2.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Providers\chooseProviderManagement.aspx.tmp
%Windows%\Microsoft.NET\Framework\v4.0.30319\ASP.NETWebAdminFiles\Providers\ManageConsolidatedProviders.aspx.tmp
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%Windows%\pchealth\helpctr\System\blurbs\keywordhelp.htm.tmp
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%Windows%\pchealth\helpctr\System\CompatCtr\CompatOffline.htm.tmp
%Windows%\pchealth\helpctr\System\CompatCtr\LearnCompat.htm.tmp
%Windows%\pchealth\helpctr\System\DVDUpgrd\dvdupgrd.htm.tmp
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%Windows%\pchealth\helpctr\System\NetDiag\dglogs.htm.tmp
%Windows%\pchealth\helpctr\System\NetDiag\dglogshelp.htm.tmp
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%Windows%\pchealth\helpctr\System\panels\RemoteHelp.htm.tmp
%Windows%\pchealth\helpctr\System\panels\ShareHelp.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Channels.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Favorites.htm.tmp
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%Windows%\pchealth\helpctr\System\panels\subpanels\Search.htm.tmp
%Windows%\pchealth\helpctr\System\panels\subpanels\Subsite.htm.tmp
%Windows%\pchealth\helpctr\System\panels\Topics.htm.tmp
%Windows%\pchealth\helpctr\System\rc\rcRequest.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\ConnIssue.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\LearnInternet.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\RAHelp.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Common\RCMoreInfo.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\helpeeaccept.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\DividerBar.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAChatClient.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAClient.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAStatusBar.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\RAToolBar.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\rcscreen6_head.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\rctoolScreen1.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Client\setting.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\ErrorMsgs.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\RCFileXfer.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\voicefirewallmsg.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Common\VOIPMsgs.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\DividerBar1.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\DividerBar2.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAChatServer.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAServer.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\RAServerToolBar.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\SettingServer.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\Interaction\Server\TakeControlMsgs.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\RAStartPage.htm.tmp
%Windows%\pchealth\helpctr\System\Remote Assistance\rcBuddy.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\msinfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\RSoP.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysComponentInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysConfigLaunch.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysDiskTS.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysEvtLogInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysHealthInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysInfoLaunch.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysinfomain.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysinfosum.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysRemoteInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysServicesInfo.htm.tmp
%Windows%\pchealth\helpctr\System\sysinfo\sysSoftwareInfo.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\AboutWU.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\Learn.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\LearnInternet.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\learnWU.htm.tmp
%Windows%\pchealth\helpctr\System\UpdateCtr\updatecenter.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Connection.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\OfflineDC.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\OfflineOptions.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\pss_getting_worldwide_help.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\ConnIssue.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\LearnInternet.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\RAHelp.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Common\RCMoreInfo.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\confirm.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcConnection.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen1.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen2.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Common\rcscreen3.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\escalationhelp.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcDetails.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcInviteStatus.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen4.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen5.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen6.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen6_head.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen7.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen8.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\rcscreen9.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Email\ShieldsUpMsg.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\Escalation\Unsolicited\UnSolicitedRCUI.htm.tmp
%Windows%\pchealth\helpctr\Vendors\CN=Microsoft Corporation,L=Redmond,S=Washington,C=US\Remote Assistance\rcstatus.htm.tmp

Note: To do a search for the following files, right-click Start then click Search... or Find..., depending on the version of Windows you are running. For each file to be deleted, type its file name in the Named input box. In the Look In drop-down list, select My Computer, then press Enter.
Once located, select the file then press SHIFT+DELETE to permanently delete the file.
Repeat the said steps for all files listed.

Step 3

Scan your computer with your Trend Micro product to delete files detected as WORM_MEFIR.GL. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 4

Restore this file from backup only Microsoft-related files will be restored. If this malware/grayware also deleted files related to programs that are not from Microsoft, please reinstall those programs on you computer again.

%User Temp%\Microsoft .NET Framework 4 Setup_20111016_234618578.html
%User Temp%\Microsoft Visual C++ 2010 x86 Redistributable Setup_20111020_000954642.html
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%Program Files%\Common Files\Microsoft Shared\Stationery\Ivy.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Leaves.htm
%Program Files%\Common Files\Microsoft Shared\Stationery\Maize.htm
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%Program Files%\Common Files\Microsoft Shared\Stationery\Pie Charts.htm
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%Program Files%\Common Files\Microsoft Shared\Stationery\Sweets.htm
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%Program Files%\NetMeeting\netmeet.htm
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%Windows%\pchealth\helpctr\System\blurbs\ftshelp.htm
%Windows%\pchealth\helpctr\System\blurbs\History.htm
%Windows%\pchealth\helpctr\System\blurbs\Index.htm
%Windows%\pchealth\helpctr\System\blurbs\isupport.htm
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