TROJ_UPATRE.YYKS
TrojanDownloader:Win32/Upatre.U (Microsoft); RDN/Generic.bfr!gw (McAfee); Downloader.Upatre (Symantec); Trojan.Win32.Bublik.clal (Kaspersky); Mal/Upatre-A (Sophos); Trojan.Win32.Generic!BT (Sunbelt); Trojan horse Downloader.Generic13.CBTY (AVG)
Windows 2000, Windows XP, Windows Server 2003
Threat Type: Trojan
Destructiveness: No
Encrypted:
In the wild: Yes
OVERVIEW
This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
It deletes itself after execution.
TECHNICAL DETAILS
19,968 bytes
EXE
Yes
24 Apr 2014
Arrival Details
This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
Installation
This Trojan creates the following folders:
- %User Temp%\Icol
- %User Profile%\Microsoft\Address Book
(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Local\Temp on Windows Vista and 7.. %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)
Autostart Technique
This Trojan adds the following registry entries to enable its automatic execution at every system startup:
HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
Roaz = "%User Temp%\Icol\roaz.exe "
Other System Modifications
This Trojan deletes the following files:
- %User Temp%\tmp010.exe
(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Local\Temp on Windows Vista and 7.)
It adds the following registry keys:
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4\Wab File Name
It adds the following registry entries:
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Server ID = "0"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
LDAP Server ID = "1"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP Server ID = "2"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
LDAP Server ID = "3"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager
Server ID = "4"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts
PreConfigVer = "4"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts
PreConfigVerNTDS = "1"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
Account Name = "Active Directory"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Server = "NULL"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Search Return = "64"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Timeout = "3c"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Authentication = "2"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Simple Search = "0"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Bind DN = "0"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Port = "cc4"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Resolve Flag = "1"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Secure Connection = "0"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP User Name = "NULL"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Active Directory GC
LDAP Search Base = "NULL"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
Account Name = "Bigfoot Internet Directory Service"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
LDAP Server = "ldap.bigfoot.com"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
LDAP URL = "http://www.{BLOCKED}t.com"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
LDAP Search Return = "64"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
LDAP Timeout = "3c"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
LDAP Authentication = "0"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
LDAP Simple Search = "1"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\Bigfoot
LDAP Logo = "%ProgramFiles%\Common Files\Services\bigfoot.bmp"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
Account Name = "VeriSign Internet Directory Service"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP Server = "directory.verisign.com"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP URL = "http://www.{BLOCKED}gn.com"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP Search Return = "64"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP Timeout = "3c"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP Authentication = "0"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP Search Base = "NULL"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP Simple Search = "1"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\VeriSign
LDAP Logo = "%ProgramFiles%\Common Files\Services\verisign.bmp"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
Account Name = "WhoWhere Internet Directory Service"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
LDAP Server = "ldap.whowhere.com"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
LDAP URL = "http://www.{BLOCKED}re.com"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
LDAP Search Return = "64"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
LDAP Timeout = "3c"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
LDAP Authentication = "0"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
LDAP Simple Search = "1"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager\Accounts\WhoWhere
LDAP Logo = "%ProgramFiles%\Common Files\Services\whowhere.bmp"
HKEY_CURRENT_USER\Software\Microsoft\
Internet Account Manager
Default LDAP Account = "Active Directory GC"
HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
OlkContactRefresh = "0"
HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
OlkFolderRefresh = "0"
HKEY_CURRENT_USER\Identities\{8A24C031-62FE-4BF5-94F0-BFD4FBCD674B}
Identity Ordinal = "1"
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
2304552 = "{random values}"
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
6ij75g8 = "{random values}"
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile
DisableNotifications = "1"
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\GloballyOpenPorts\
List
2931:UDP = "2931:UDP:*:Enabled:UDP 2931"
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile
DisableNotifications = "0"
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\GloballyOpenPorts\
List
6128:TCP = "6128:TCP:*:Enabled:TCP 6128"
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
297j438i = "{random values}"
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
15g41d03 = "{random values}"
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
ad1966j = "{random characters}"
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
15g41d03 = "{random characters}"
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
ad1966j = "{random values}"
HKEY_CURRENT_USER\Software\Microsoft\
Vaydyps
2304552 = "AipdVg==?_CHAR(0x03)_?"
It modifies the following registry entries:
HKEY_CURRENT_USER\Identities
Identity Ordinal = "2"
(Note: The default value data of the said registry entry is 1.)
Dropping Routine
This Trojan drops the following files:
- %User Temp%\lesco.exe
- tmp010.exe
- %User Temp%\Icol\roaz.exe
- %User Profile%\Application Data\lywuo.emq
- %User Profile%\Address Book\Wilbert.wab
- %System%\drivers\f9e0.sys
(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Local\Temp on Windows Vista and 7.. %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.. %System% is the Windows system folder, which is usually C:\Windows\System32.)
Other Details
This Trojan connects to the following possibly malicious URL:
- http://{BLOCKED}pme2.com/images/1804USd.zip
It deletes itself after execution.
This report is generated via an automated analysis system.
SOLUTION
9.300
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Restart in Safe Mode
Step 3
Delete this registry key
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\Microsoft
- Vaydyps
- In HKEY_CURRENT_USER\Software\Microsoft
- Internet Account Manager
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager
- Accounts
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts
- Active Directory GC
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts
- Bigfoot
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts
- VeriSign
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts
- WhoWhere
- In HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4
- Wab File Name
Step 4
Delete this registry value
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- Roaz = "%User Temp%\Icol\roaz.exe "
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Server ID = "0"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- LDAP Server ID = "1"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP Server ID = "2"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- LDAP Server ID = "3"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager
- Server ID = "4"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts
- PreConfigVer = "4"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts
- PreConfigVerNTDS = "1"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- Account Name = "Active Directory"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Server = "NULL"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Search Return = "64"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Timeout = "3c"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Authentication = "2"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Simple Search = "0"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Bind DN = "0"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Port = "cc4"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Resolve Flag = "1"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Secure Connection = "0"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP User Name = "NULL"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Active Directory GC
- LDAP Search Base = "NULL"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- Account Name = "Bigfoot Internet Directory Service"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- LDAP Server = "ldap.bigfoot.com"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- LDAP URL = "http://www.{BLOCKED}t.com"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- LDAP Search Return = "64"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- LDAP Timeout = "3c"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- LDAP Authentication = "0"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- LDAP Simple Search = "1"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\Bigfoot
- LDAP Logo = "%ProgramFiles%\Common Files\Services\bigfoot.bmp"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- Account Name = "VeriSign Internet Directory Service"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP Server = "directory.verisign.com"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP URL = "http://www.{BLOCKED}gn.com"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP Search Return = "64"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP Timeout = "3c"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP Authentication = "0"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP Search Base = "NULL"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP Simple Search = "1"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\VeriSign
- LDAP Logo = "%ProgramFiles%\Common Files\Services\verisign.bmp"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- Account Name = "WhoWhere Internet Directory Service"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- LDAP Server = "ldap.whowhere.com"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- LDAP URL = "http://www.{BLOCKED}re.com"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- LDAP Search Return = "64"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- LDAP Timeout = "3c"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- LDAP Authentication = "0"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- LDAP Simple Search = "1"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager\Accounts\WhoWhere
- LDAP Logo = "%ProgramFiles%\Common Files\Services\whowhere.bmp"
- In HKEY_CURRENT_USER\Software\Microsoft\Internet Account Manager
- Default LDAP Account = "Active Directory GC"
- In HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4
- OlkContactRefresh = "0"
- In HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4
- OlkFolderRefresh = "0"
- In HKEY_CURRENT_USER\Identities\{8A24C031-62FE-4BF5-94F0-BFD4FBCD674B}
- Identity Ordinal = "1"
- In HKEY_CURRENT_USER\Software\Microsoft\Vaydyps
- 2304552 = "{random values}"
- In HKEY_CURRENT_USER\Software\Microsoft\Vaydyps
- 6ij75g8 = "{random values}"
- In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile
- DisableNotifications = "1"
- In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List
- 2931:UDP = "2931:UDP:*:Enabled:UDP 2931"
- In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile
- DisableNotifications = "0"
- In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List
- 6128:TCP = "6128:TCP:*:Enabled:TCP 6128"
- In HKEY_CURRENT_USER\Software\Microsoft\Vaydyps
- 297j438i = "{random values}"
- In HKEY_CURRENT_USER\Software\Microsoft\Vaydyps
- 15g41d03 = "{random values}"
- In HKEY_CURRENT_USER\Software\Microsoft\Vaydyps
- ad1966j = "{random characters}"
- In HKEY_CURRENT_USER\Software\Microsoft\Vaydyps
- 15g41d03 = "{random characters}"
- In HKEY_CURRENT_USER\Software\Microsoft\Vaydyps
- ad1966j = "{random values}"
- In HKEY_CURRENT_USER\Software\Microsoft\Vaydyps
- 2304552 = "AipdVg==?_CHAR(0x03)_?"
Step 5
Restore these modified registry values
Important:Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this only if you know how to or you can seek your system administrator's help. You may also check out this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Identities
- From: Identity Ordinal = "2"
To: Identity Ordinal = ""1""
- From: Identity Ordinal = "2"
Step 6
Search and delete these components
- %User Temp%\lesco.exe
- tmp010.exe
- %User Temp%\Icol\roaz.exe
- %User Profile%\Application Data\lywuo.emq
- %User Profile%\Address Book\Wilbert.wab
- %System%\drivers\f9e0.sys
Step 7
Search and delete these folders
- %User Temp%\Icol
- %User Profile%\Microsoft\Address Book
Step 8
Restart in normal mode and scan your computer with your Trend Micro product for files detected as TROJ_UPATRE.YYKS. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
Step 9
Restore this file from backup only Microsoft-related files will be restored. If this malware/grayware also deleted files related to programs that are not from Microsoft, please reinstall those programs on you computer again.
- %User Temp%\tmp010.exe
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