PT. Citra Multi Services

Secures data for numerous industries across Asia

OVERVIEW

Founded in 2004, PT. Citra Multi Services initially embarked on a journey in financial banking applications. This trajectory took a significant turn in 2006, marking a new era as they ventured into cybersecurity by becoming a Trend Micro partner. This strategic pivot showcased not only their adaptability in an everchanging digital landscape but also solidified their commitment to pioneering digital safety. Under its leadership, the company has not only grown but thrived, transforming into a formidable force in the cybersecurity sector. Their expertise in this area focuses on protecting systems while fostering a secure digital environment—one where businesses and organisations can operate confidently, better safeguarded against digital threats and vulnerabilities.

 Logo of PT Citra

Industry

Professional Services

Employees

Region

Indonesia

IT Environment

Solutions

  • Safeguards clients with centralised and scalable protection
  • Positions PT. Citra as a leader in addressing complex cybersecurity needs
  • Enables future expansion and new service offerings, fueled by innovation

CHALLENGES

With businesses facing new vulnerabilities—and subsequent risks—on a regular basis, PT. Citra Multi Services sought expertise from a trusted cybersecurity leader to help deepen their understanding of the threat landscape. A partnership of this nature would pave the way for informed innovation and continued strategic protection against the latest vulnerabilities. There was a clear need for not only robust solutions, but also a partner who actively sought to overcome cyber risk through research, the latest technologies, and proven methods. Through the collaboration, advisory, and sharing of insights on these innovations from a reputable source, PT. Citra Multi Services could better support their clients while bolstering their data security.

In our enduring partnership with Trend, we've found more than just solutions; we've discovered a synergy that drives us to new heights of innovation and security. This journey is a testament to our shared vision of creating a safer digital world,”

Image of Indra Gunawan

Indra Gunawan

Director of Business, PT. Citra Multi Services

WHY TREND

Over the course of the past decade, a close-knit partnership developed between PT. Citra Multi Services and Trend. This alliance, rooted in a mutual dedication to cybersecurity excellence, has propelled PT. Citra Multi Services to reach new heights. It’s a partnership that celebrates milestones. These include PT. Citra Multi Services being recognised as the highest-growth Trend partner in 2018 and embarking on a significant banking, financial services, and insurance (BFSI) sector project in 2023.

“In our enduring partnership with Trend, we’ve found more than just solutions; we’ve discovered a synergy that drives us to new heights of innovation and security. This journey is a testament to our shared vision of creating a safer digital world,” says Indra Gunawan, CEO for PT. Citra Multi Services.

In the BFSI sector, where security is not just a requirement but a cornerstone of trust, our collaboration with Trend has set new benchmarks.”

Image of Indra Gunawan

Indra Gunawan

Director of Business, PT. Citra Multi Services

SOLUTION

This strategic partnership has resulted in mutual growth, learning, and adaptation. This is owed in part to the unified, user-friendly Trend Vision One platform and XDR. In addition, by turning to Trend Micro Apex One, PT. Citra Multi Services enables automatic and insightful endpoint security, while Trend Micro Cloud App Security works to safeguard cloud sharing and collaboration. Another solution harnessed is Trend Micro Deep Security Software, which enables frictionless runtime security for physical, virtual, cloud, and container workloads.

PT. Citra Multi Services’ decision to align with innovations from Trend is driven by a vision to offer centralised, efficient, and scalable cybersecurity solutions. These solutions mentioned above have enabled the company to effectively navigate the complex and ever-evolving challenges of modern cybersecurity, helping to ensure its clients are always one step ahead of potential digital threats.

RESULTS

The influence of PT. Citra Multi Services stretches far and wide, going beyond industry boundaries and significantly benefiting the BFSI sector. The company’s unyielding commitment to staying abreast of the latest cybersecurity trends has led to the implementation of advanced Trend solutions. Their adeptness in utilising automation capabilities reflects their ability to expand their business portfolio, helping to spotlight their ability to expertly address complex cybersecurity needs.

“In the BFSI sector, where security is not just a requirement but a cornerstone of trust, our collaboration with Trend Micro has set new benchmarks. We’ve not just provided solutions; we’ve delivered confidence and peace of mind. Our success in this sector reflects our deep understanding of the unique challenges and our commitment to addressing them with cutting-edge technology,” says Gunawan.

WHAT'S NEXT

PT. Citra Multi Services looks to the future with a vision illuminated by ambitious goals and ground-breaking strategies. Their forward-looking approach encompasses a global expansion, driving efficiency and cost optimisation, and diversifying their service offerings to include managed security service provider (MSSP) services, comprehensive security audits, and thorough penetration testing. This broad spectrum of services is part of a larger mission to empower organisations in their battle against the evolving challenges of the digital world.

“With Trend Micro by our side, we are not just preparing for the challenges of tomorrow. We are setting the stage to innovate and lead in an ever-evolving cybersecurity landscape,” says Gunawan

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