Merkl IT accelerates MSP success with Trend Vision One
OVERVIEW
Since its founding in 2007, Merkl IT GmbH has operated as a dedicated Managed Service Provider (MSP) from its headquarters in Munich. The company focuses on delivering cloud solutions, Microsoft 365, and modern workplace concepts to medium-sized businesses. Over time, it has increasingly prioritized cybersecurity, responding to rising threats with robust managed security services. In partnership with Trend Micro, Merkl IT uses the Trend Vision One for Small & Medium Business (SMB) platform to provide its customers with access to enterprise-level security technologies at a price point suited to SMEs.
Trend Vision One for Service Providers sets a new benchmark for MSP and MSSP platforms. We can support customers of all sizes with centralized, multi-tenant management and flexible billing.
Julian Merkl
Founder and Technical Managing Director, Merkl IT
- Trend Vision One Extended Detection & Response (XDR)
- Trend Vision One Cyber Risk Exposure Management (CREM)
- Trend Vision One for Small & Medium Business (SMB)
- Worry-Free XDR
- Trend Vision One for Service Providers
WHY TREND
Merkl IT has maintained a strong and trusted relationship with Trend Micro for over ten years. This partnership has enabled the company to offer an optimized suite of managed security services, centered around the Trend Vision One platform. By using Trend Vision One for SMB, Merkl IT provides continuous vulnerability analysis and proactive risk management. Advanced tools such as Extended Detection and Response (XDR) and Cyber Risk Exposure Management (CREM), powered by AI, allow Merkl IT to detect threats across various layers of IT infrastructure and mitigate them effectively.
Julian Merkl emphasizes the accessibility of the solution: “Trend Vision One for SMB brings the power of enterprise-level protection to our SME clients. We can identify vulnerabilities earlier and take proactive action across our customer base.”
RESULTS
The implementation of Trend Micro’s Vision One platform has significantly enhanced Merkl IT’s ability to offer scalable, high-performance managed security services. Customers benefit from continuous monitoring, real-time threat analysis, and detailed reporting. Merkl IT’s lean, specialized team delivers detection and response capabilities typically associated with larger Security Operations Centers (SOCs), providing cross-customer insights that improve response times and reduce risk.
Merkl IT’s internal operations have also become more efficient. With a standardized service portfolio and centralized platform for onboarding, billing, and license management, the company has minimized overhead while supporting growth. The flexibility of the platform allows Merkl IT to adapt services to the specific needs of its clients, strengthening its position in the competitive MSP landscape.
The integration of Cyber Risk Exposure Management (CREM) into our services has revolutionized our threat detection and mitigation. Continuous risk evaluation means our clients are always a step ahead.
Julian Merkl
Founder and Technical Managing Director, Merkl IT
WHAT'S NEXT
Merkl IT continues to grow its managed security services portfolio and aims to expand its capabilities further. Julian Merkl offers the following reflections for MSPs embarking on a similar journey: managed services require a dedicated business model and operational structure; focusing on a single manufacturer accelerates expertise and scalability; and streamlining billing processes through automation is critical for long-term success. “The integration of Trend Vision One Cyber Risk Exposure Management (CREM) into our portfolio has revolutionized our threat detection and mitigation capabilities. The comprehensive visibility and continuous risk assessment are critical factors in our security posture and provide our customers with the highest level of protection,” he concludes.
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