While cloud migration often present challenges, Sierra-Cedar required support while transitioning their hosting site to AWS. The company needed backup from a team that could help ensure their processes remained compatible while allowing for additional platform functionality. Trend Micro’s knowledge of AWS made them the perfect partner to ensure that Sierra-Cedar met their commitments and security standards.

Miller was drawn to Trend due to their high caliber of security expertise and the strong relationships he has with the vendor’s account and product management teams. These factors are vital for Sierra-Cedar, as they assist clients in migrating to AWS, ensuring that security policies and processes remain current as the cloud platform rapidly evolves.

For Miller, it’s his Trend account representative, Eric Gaffney, who stands out by going above and beyond to keep him connected to critical updates and support. In fact, when Sierra-Cedar experienced an outage on a Saturday, Gaffney surprised Miller by not only answering his call but by swiftly connecting him with Trend solution experts, resolving the issue within just an hour.